Frequently Asked Questions

Your guide to shopping with CAIRO

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5-7 business days of receipt.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my order?

Yes, once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.

Are CAIRO garments ethically made?

Sustainability and ethics are core to our brand. We partner with certified manufacturers who ensure fair wages, safe working conditions, and reduced environmental impact.